WHY PIZZA HUT?
Year Business Began: 1958
Franchising Since: 1959
Headquarters: Plano, Texas
Estimated Number of Units: 17,175
Franchise Description: The franchisor is Pizza Hut, LLC (PHLLC or Pizza Hut). PHLLC’s corporate parent is YUM! Brands, Inc. The franchise is for a Business that operates Pizza Hut restaurants offering primarily pizza, pasta and other Italian-style food items and WingStreet chicken products and side dishes. The franchisor currently offers franchises to operate three types of Pizza Hut-branded units at specific locations:
- Restaurant-Based Delivery (RBD) System Restaurants, from which “Pizza Hut” pizza and other products approved by PHLLC are sold for dine-in and carryout consumption and may be delivered for off-premises consumption;
- Delivery/Carryout (Delco) System Restaurants, from which approved products are sold for carryout and are delivered, all for off-premises consumption; and
- Delivery Based Restaurant (DBR)/Fast Casual Delco (FCD) System Restaurants, from which approved products are sold for dine-in and carryout consumption, and are delivered for off-premises consumption.
- Training Overview: The franchisor conducts the initial training program at its headquarters offices in Plano, Texas and at a system restaurant in Plano, Texas. Successful completion of the Initial Training Program is mandatory for all of the franchisee’s qualified operators. Currently, the Initial training program includes “First Slice” which requires at least the following for qualified operators (as well as all other personnel the franchisor may require): (i) attendance at all one-on-one meetings with designated Pizza Hut functional leaders (Franchisee Onboarding); (ii) in-restaurant training (including all required web-based training through the Learning Zone) at a time the franchisor designates (Restaurant Training); (iii) attendance at all Pizza Prep classes at or near corporate headquarters; and (iv) satisfaction of all portions of the First Slice Onboarding Checklist. The length of the First Slice portion of the initial training program will vary from 8 to 12 weeks at the franchisor’s discretion depending on franchisees’ experience and/or the experience of their qualified operators. The First Slice portion of the Initial Training Program should be scheduled to finish three to four weeks prior to the opening of the system restaurant. Franchisees may request on-site training or assistance at any time in accordance with guidelines the franchisor may specify in the brand standards or otherwise. The franchisor may from time to time develop additional training programs which the qualified operator and the system restaurant manager(s) must attend and successfully complete. In addition, the franchisor may from time to time conduct conferences, conventions or training session programs.Territory Granted: The franchisor will grant franchisees a protected radius consisting of 500 yards surrounding each of their system restaurant (Protected Radius). Subject to the franchisee’s compliance with all brand standards, their fulfilling delivery orders to national, regional and institutional accounts and their providing adequate delivery service throughout their delivery area(s), the franchisor will not develop or operate, or allow any other franchisee or licensee to develop or operate, at the location or within the Protected Radius, a system restaurant that is the same as the type of system restaurant concept that the franchisee operates at the location. In addition, the franchisor will grant franchisees a specified delivery area for each system restaurant they operate, within which they may deliver the approved products.Obligations and Restrictions: The franchisor recommends that franchisees, or their principal owners, participate in the day-to-day operation of the system restaurant(s) but it is not a requirement. Each system restaurant must be directly supervised by an on-site manager who has successfully completed the franchisor’s mandatory training program. Franchisees must also designate, and at all times maintain, one or more qualified operators (as the franchisor may require according to the size and scope of their restaurant) to actively manage and participate in the day-to-day operation and ownership of their franchised business. Each of the qualified operators must be approved by PHLLC, and such approval shall not be unreasonably withheld. Franchisees must sell only and all approved products that the franchisor designates as standard for the type of system restaurant franchisees operate unless it otherwise agrees in writing.
Term of Agreement and Renewal: The length of the initial franchise term is typically 10 years. Franchisees can enter into two consecutive Renewal Franchise Agreements for a term of five years each, if they meet certain requirements.
Financial Assistance: Except as described below, the franchisor does not offer, directly or indirectly, any arrangements for financing a franchisee’s initial investment or the continuing operation of their restaurants. Even if franchisees meet all of the requirements set forth for the programs, the franchisor may decide to not permit them to participate in either lending assistance program. In addition, PHLLC can discontinue the Lending Assistance Programs at any time.
- YUM Minority Lending Assistance Program: If minority franchisees satisfy YUM’s participation criteria and YUM agrees to allow them to participate, YUM will guarantee 25% of up to $12,000,000 of the principal of the franchised business loan, up to a maximum of $3,000,000 per loan or franchisee.
- Pizza Hut Employee Lending Assistance Program: The franchisor offers an optional lending assistance program for qualified former employees of PHLLC and its predecessor and/or affiliates. If franchisees satisfy the participation criteria and the franchisor agrees to allow them to participate, then the lending assistance will take the form of guaranteeing 25% of their loan principal under this program, for a maximum guaranteed amount of $1,250,000 per loan or franchisee.